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E-mail: [email protected]

Time: Mon to Sat 8:00-5:00

Privacy Policy

SCOPE AND COMMITMENT

This policy statement applies to Toyota Calapan City, Inc. (“TCA”) and all individuals whose personal data is collected through our services and channels. TCA is fully committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations and has adopted data privacy and protection policies internally.

PERSONAL INFORMATION

TCA will collect personal information related to:

    • Contact information (e.g., name, addresses, phone numbers, e-mail address, emergency contact information)
    • Sensitive personal information (e.g., date of birth, marital status, family records, birthplace, nationality, race, gender, religion, health records, educational background, social security numbers, licenses, photographs, and other visual images, if necessary)
    • Employment Information (e.g., previous employment, performance, compensation, benefits, industrial relations records of Team Members)
    • Financial Information (e.g., bank account details and any other financial details)
    • Transaction Information (e.g., information about payment to and from, payment date and /or time, payment amount, and any other details of services or products provided to or received from TCA)
    • Technical Information (e.g., Internet Protocol address, browsing details, and any other technical information used on the system website)
USES OF YOUR PERSONAL INFORMATION

TCA may use your personal information to:

    • Respond to your inquiries and service requests
    • Schedule vehicle servicing or test drives
    • Process online transactions or reservations
    • Send marketing and promotional materials (only with your consent)
    • Improve our services, and user experience
    • Comply with legal and regulatory requirements

Your information will not be sold, rented, or shared with third parties without your consent, except when required by law or when working with trusted service providers under strict confidentiality agreements.

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YOUR PRIVACY CHOICES

As a Data Subject, you have the right to access, to correct/rectify, to be informed, to object, to erasure or blocking, to damages, to data portability, and to complain concerning your personal information.

If you wish to correct or update your personal data, we may ask for some information to verify your identity to avoid unwanted disclosure of personal data.

As you have provided consent to our use of your personal data, you also have the right to withdraw that consent at any time. There will be no consequences for withdrawing your consent. However, if you decline to submit certain information when requested, our ability to provide you service may be limited.

HOW TO CONTACT US

If you want to exercise your privacy choices, you may send your requests and queries to:

Data Protection Officer

KM 12, Nautical Highway, Brgy. Biga, Calapan City, Oriental Mindoro 5200

Email Address: [email protected]

Please use the following subject format: Personal Data Inquiry